Return & Refund Policy

Islands Curated stands behind the quality of our premium products. Due to the high value and specialized nature of our items, the following conditions apply to all purchases:

Pre-delivery Advice: If you are not 100% certain about the item upon arrival, please ask the delivery team to leave the original packaging behind. Items cannot be returned without original packaging.

14-Day Window: Return requests must be initiated within 14 days of delivery.

Restocking Fee: A 25% restocking fee applies to all non-defective returns to cover the specialized handling of luxury goods.

White Glove & Pickups: Items must be disassembled and repackaged by the customer. A $250 labor fee applies if in-home pickup or disassembly is requested.

Exchanges: We do not offer direct exchanges. To exchange an item, please follow the return process for a refund and place a new order for your preferred item.

Shipping: Return shipping and insurance costs are the responsibility of the customer. We recommend using a trackable shipping service.

Damages: Please inspect your items immediately. Shipping damage must be reported within 24 hours. Visible box damage must be noted on the carrier's delivery receipt to guarantee a free replacement.

2Checkout (Verifone) acts as an authorized reseller of Islands Curated online products and services.